Wiseway Supply | Florence
About Wiseway Supply
A History of Expertise and Excellent Service.
For more than 48 years, Wiseway Supply has been dedicated to providing our customers with the most knowledgeable product expertise and accommodating customer service. “Biz” and Jackie Cain founded our company in 1972 in Florence, Kentucky. Back then, we sold many different products – ranging from plumbing and electrical supplies, to lighting fixtures, kitchen cabinets and appliances.
Who We Are Today.
Today, we remain professionally managed and family-owned and operated. John Cain, the oldest of Biz and Jackie Cain’s three children, is now the owner of Wiseway Supply and is proud to continue to grow the business his father started many years ago. With 9 locations spreading from Central Ohio to Central Kentucky, including the greater Cincinnati and Lexington areas. We also have a Distribution Center in Cincinnati with ability to ship Nationwide – we continue to distribute the most trusted name-brand supplies to commercial and residential contractors. Plus, in our two Design Showrooms, builders, remodelers, and homeowners can choose from our wide array of high-end plumbing and lighting fixtures – the perfect way to reflect their style and make their home their own. We’re proud of our proven 45+ year track record. We look forward to continuing to be your most knowledgeable and reliable electric, plumbing and lighting supplier.
Services To Our Customers.
We take our customers’ needs seriously and look for services to provide for the way they do business. Everything from proactive order management to tailored customer service stock, to jobsite product management, we want our customers knowing that we want to make it easy to do business with us. Our experienced staff, who have a minimum of 15 years in the industry, are dedicated to providing the solutions to their customer’s needs.
Technology in the forefront.
Wiseway is always looking to technology to help make the lives of our customers and our employees easier and more efficient. We have a state of the art computer system, Eclipse, to provide you with all the tools to get your job done efficiently and on-time. This includes things like RF Shipping and Receiving, Automatic Order Acknowledgement, and Computer-managed releases. In addition to this we also participate in EDI, and provide electronic invoicing via website, email, and fax as well as payment via our website.